Frequently Asked Questions (FAQ)

Yes, Octavat is a registered and legitimate company. We are fully compliant with all necessary regulations.

Octavat generates profits through strategic investments and trading in various cryptocurrency markets.

Registering a new account is easy! Simply visit our website and click on the "Sign Up" button. Follow the prompts to complete the registration process.

The minimum deposit amount is $699, while there is no maximum deposit amount.

The maximum withdrawal amount is $5,000,000 per transaction.

Deposits are usually processed and added to your account instantly. However, in some cases, it might take up to 24 hours.

To request a withdrawal, log in to your account and navigate to the "Withdraw" section. Follow the instructions to initiate the withdrawal process.

Our support team is highly responsive and available 24/7 to assist you with any queries or issues you may have.

Withdrawal requests are typically processed within 6 hours maximum.

You can change your Payment address by logging in to your account, navigating to the "Settings" section, and updating your payment information.

To change your account email, please contact our support team. They will guide you through the verification process.

No, you do not need to make a deposit to refer new members. Our referral program is open to all registered users.

Yes, it is possible. All you need to do to upgrade your plan is to make an additional deposit that matches the plan you want to upgrade to.

No, each individual is allowed only one account. Registering multiple accounts is against our terms of service.

You can contact our support team through the "Contact Us" page on our website, or you can send an email to support@octavat.com.

To start trading on Octavat, you need to create an account, make a deposit, and then you can use the trading platform to place trades.

Trading on Octavat involves buying and selling various assets, such as cryptocurrencies and stocks, with the goal of making a profit based on price movements.

Auto trading systems work perfectly, as the majority of trading conducted on major cryptocurrency exchanges is reportedly auto trading. In fact, auto trading is nothing more than turning a trading system, the entry, exit, and money management rules used to trade markets, into a programmed system rather than following it manually. Auto trading can even be considered superior to manual trading since it completely removes emotions from trading.

Yes, and you won't lose any remaining time when you upgrade. All remaining time on your current active trade section will be converted to a credit towards the new deposit.

Auto trading in the currency, equity, commodity, and cryptocurrency markets is all completely legal. There have been no regulations or laws passed in any country that prohibit auto trading (that we're aware of). However, whether or not auto trading is allowed in an account is a decision made by the individual broker. Many allow auto trading, but some prohibit it for their clients. When you're trading with Octavat, you're always free to use auto trading to enhance your trading and potential profits.

Before depositing, please make sure which coin you want for the transfer.

For example, If you want to withdraw Bitcoin (BTC) from an external exchange to your Octavat account. You need to select “Withdraw” and choose Bitcoin on the external exchange then click on send on your external exchange.

How to get the deposit address

Web: Sign in on the Octavat website, click Make A Deposit > then select the crypto and network to deposit.

Caution:

• The assets could be lost due to depositing with the wrong address.
• Withdrawal fees are charged.
• After the transfer on the blockchain reaches certain confirmations, you will receive the assets.

Please note that the assets could be lost if you deposit with the wrong address.

Regarding the withdrawal process, you can check the current status of the withdrawal through the following information:

Web: Octavat home page > Withdraw > Check the order status in the withdrawal history.

Withdrawal status and corresponding situation

1. Processing: Your withdrawal is still being reviewed, and we will process your withdrawal after the review is completed. If your withdrawal has been under review for more than 15 minutes, please contact Octavat customer service, and we will process it for you as soon as possible.

2. Pending: We are preparing to execute your withdrawal. If your withdrawal has been under process for more than one hour, please contact Octavat customer service, and we will process it as soon as possible.

3. Completed: Your withdrawal has been processed, and you can check the status on the external exchange.

If the Octavat status shows success/completed, but you have not received the transfer, please contact the external exchange/wallet for further assistance.

If your withdrawal has exceeded the expected processing time mentioned above, please provide the following information and contact our live chat or email support@octavat.com:

• Octavat account (mobile phone/email used for registration)
• Withdrawal currency name, withdrawal amount
• Screenshot of the details of the withdrawal record

We will check the progress of the withdrawal for you as soon as possible after receiving it.